If you buy the ticket employing a mastercard you'll get the required refund within 7 days. just in case of money or cheque, you'll get the refund amount within 20 days of the request receipt. For more information, you'll contact the Kuwait airways cancellation policy customer service. Just in case of the booking via any agent , the refund money reflects back on the account of the agent . The passenger must contact them and obtain the refund amount back on the flight ticket. The passengers also can rebook the ticket in cases of cancellation.